Gonggreen Co., Ltd. (hereinafter referred to as the "Company") values the personal information of members who use the Joycollab service (hereinafter referred to as the "Service") and complies with relevant laws and regulations, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
The Company collects the minimum amount of personal information necessary to provide the Service based on the user's consent.
1. Collected Items
• [Mandatory] Company name, domain, email address (ID), name, password.
• [Optional] Nickname, mobile phone number, gender, date of birth, job title, address.
• [Automatically Collected] IP Address, cookies, date and time of visit, service usage records, records of unauthorized use, device information (identification info, environment info, Advertising ID), app installation and usage history.
2. Collection of Location Information (When using applicable features)
• When executing location control services in the mobile app, the app collects latitude and longitude values at regular intervals while the app is running or in the background, subject to the user's prior consent.
Detailed terms regarding location-based services can be found at the link below:
[ View Location-Based Service Terms of Use > ]
The Company uses the collected information only for the following purposes and will seek prior consent if the purpose changes.
• Service Provision: Identity verification, payment and settlement, product delivery, and provision of customized collaboration tools.
• Member Management: Member identification, prevention of unauthorized use, handling of complaints, and delivery of notices.
• Marketing Purposes: Promotion of new services, providing event information, and displaying customized advertisements based on demographic analysis (only upon consent).
In principle, the Company destroys personal information without delay once the purpose of collection and use is achieved. However, the following information is preserved for the periods specified below:
1. Internal Company Policy
• Records of unauthorized use: 1 year (to prevent unauthorized registration and use).
2. Preservation under Relevant Laws
• Records on contracts or withdrawal of subscriptions: 5 years (Electronic Commerce Act).
• Records on payment and supply of goods: 5 years (Electronic Commerce Act).
• Records on consumer complaints or dispute resolution: 3 years (Electronic Commerce Act).
• Service usage log records: 3 months (Protection of Communications Secrets Act).
Users, as data subjects, may exercise the following rights:
1. Access and Correction: Users can access or modify their registered personal information at any time.
2. Request for Deletion and Suspension of Processing: Users may request the deletion of collected information by withdrawing from the Service or request a temporary suspension of processing.
3. How to Exercise Rights: You may contact us through the 'Settings' menu within the Service or via written request, telephone, or email to the Customer Center (help@gongreen.co.kr), and we will take action without delay.
1. Destruction Procedure: After the purpose is achieved, the information is stored for a certain period according to internal policies and laws before being destroyed.
2. Destruction Method: Electronic files are deleted using technical methods that make recovery impossible, and paper documents are shredded or incinerated.
3. Dormant Accounts: The personal information of members who have not used the Service for more than one year may be stored separately or destroyed. Users will be notified 30 days prior to such action.
The Company takes the following measures to prevent loss, theft, or leakage of personal information:
• Administrative Measures: Establishment and implementation of internal management plans, minimizing the number of staff handling personal information, and regular training.
• Technical Measures: Encryption of passwords and unique identification information, installation of anti-virus software, and prevention of external hacking using intrusion prevention systems.
• Physical Measures: Access control for personal information storage locations such as data centers and server rooms.
The Company entrusts the processing of personal information to the following specialized external companies for the smooth provision of services:
| Trustee (Sub-processor) | Entrusted Task | Retention and Use Period |
|---|---|---|
| Gabia Co., Ltd. | Cloud infrastructure and data storage | Until membership withdrawal or termination of contract |
| Payple Inc. | Credit card payment processing | In accordance with the provider's policy and laws |
| Crinity Co., Ltd. | Email add-on services | Destroyed immediately after purpose is achieved |
1. When a member integrates the Service with third-party services (e.g., Google Drive), the Company may access the minimum information required for integration (e.g., username, email).
2. When integrating with third-party services, the respective company's privacy policy applies; therefore, users are advised to check them individually. The Company does not directly collect or store passwords for third-party services during the integration process.
The Company has designated a Privacy Officer to handle inquiries and complaints related to personal information.
• Privacy Officer: Head of R&D Center
• Department: Customer Support Team
• Email: help@gongreen.co.kr
• Other Consultation for Rights Infringement:
- Personal Information Dispute Mediation Committee (kopico.go.kr)
- Personal Information Infringement Report Center (privacy.kisa.or.kr)
This policy is effective from the enforcement date. Any additions, deletions, or modifications due to changes in laws or policies will be notified through announcements at least 7 days (or 30 days for significant changes) prior to the amendment.
• Version Number: 1.2
• Announcement Date: January 23, 2026
• Enforcement Date: January 30, 2026