The purpose of these Terms and Conditions is to stipulate the rights, obligations, responsibilities, and other necessary matters between the Company and the members using the service for the location-based service (hereinafter referred to as the “Service”) provided within the Joycollab platform of ‘Pitch Solution’ (hereinafter referred to as the “Company”).
These Terms shall take effect when the Member agrees to these Terms of Use and is registered as a user of the Location Information Service (hereinafter referred to as the Member) in accordance with the procedures set forth by the Company.
1. The Company judges that the Member has fully read and understood the contents of these Terms and Conditions and agreed to their application by clicking the “Agree” button on these Terms and Conditions.
2. The Company may modify these Terms if necessary, such as for the purpose of reflecting changes in location information services, to the extent not in violation of applicable laws and regulations.
3. If the Terms are changed, the Company shall notify the changes at least 14 days prior to the effective date through the Company's product homepage or service announcement (hereinafter referred to as the “Homepage”). However, if the amendment results in a significant change in the rights of the Member, the Company shall notify the Member by email or pop-up notice on the service at least 30 days before the effective date so that the Member can accurately recognize it.
4. If the Company makes a notice or notification pursuant to the preceding paragraph and the Member does not express an intention to reject the revised Terms by 7 days after the effective date of the revised Terms from the date of the notice or notification, but the Member does not express an intention, the Member shall be deemed to have approved the revised Terms. If the Member does not agree to the revised Terms, he/she may withdraw his/her consent to these Terms.
Matters not specified in these Terms and Conditions shall be governed by relevant laws and regulations such as the Act on the Protection and Use of Location Information, the Personal Information Protection Act, the Telecommunications Business Act, the Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc. and guidelines set by the Company.
The Company receives location information based on the Member's mobile terminal (smartphone, PDA, etc.) from a location information provider and provides the following location information services. However, location information is collected only for members who have agreed to use location information.
1. Real-time location check using location information
2. Hourly travel route guidance using location information
3. Providing notifications, additional services, and content utilizing location information
1. This location information service provided by the Company is free of charge for personal location information subjects. However, this service may or may not be provided to organizations such as companies, institutions, etc. that use this service depending on the service fee policy of the Joycollab platform.
2. Data communication fees issued when using wireless services are separate and subject to the policies of each mobile operator to which the member subscribes.
1. The Company may change, restrict, or suspend all or part of the location-based services due to various circumstances such as changes in service policies or related laws and regulations.
2. The Company may restrict or suspend the Member's use of the Service in any of the following cases.
1) If the member intentionally or grossly interferes with the operation of the Company's services
2) If it is unavoidable due to inspection, repair or construction of facilities for the Service
3) If the telecommunications service is suspended by a telecommunications service provider prescribed by the Telecommunications Business Act
4) If there is an interruption in the use of the Service due to a national emergency, service facility failure, or excessive use of the Service.
5) If the basic data usage of the location-based service specified by the JoyCollab platform is exceeded.
6) If the Company recognizes that it is inappropriate to continue providing the Service due to other serious reasons.
3. When the Company restricts or suspends the use of the Service pursuant to the provisions of Paragraphs 1 and 2, the reason and the period of restriction shall be announced in advance through the company or product homepage or notified to the member.
1. The Company shall notify and obtain consent to these Terms and Conditions when providing location-based services using personal location information.
2. The Company shall not provide personal location information to a third party without the consent of the member, and if it is provided to a third party, the recipient and purpose of the provision shall be notified to the subject of personal location information in advance and consent shall be obtained.
3. If personal location information is provided to a third party designated by the personal location information subject pursuant to Paragraph 2, the Company shall immediately notify the member of the recipient, date of provision, and purpose of provision through a notice on the Joycollab platform or to the mobile device or e-mail address from which the personal location information was collected. However, in the following cases, the member shall be notified via a mobile device or e-mail address specified in advance.
1) If the mobile device that collected the personal location information is not equipped with the function of receiving text, voice or video
2) If the member has requested in advance to be notified to a communication device or e-mail address other than the mobile device that collected the member's personal location information.
4. The Company automatically records the confirmation of the fact of collecting, using, and providing location information based on Article 16, Paragraph 2 of the Act on the Protection and Utilization of Location Information, and keeps such data for at least 6 months.
The Company retains personal location information for the purpose of providing location-based services as follows.
1. When the purpose of using and providing location-based services pursuant to Article 4 of these Terms is fulfilled, personal location information shall be destroyed without delay.
2. However, in the case of services where location information is stored with posts or contents created by users, personal location information is stored for the storage period of such posts or contents.
3. If necessary for the provision of other location-based services, personal location information may be retained for the minimum period necessary to fulfill the purpose of use.
1. Members may withhold all or part of their consent to the use and provision of location-based services using personal location information at any time.
2. Members may withdraw all or part of their consent to the use and provision of location-based services using personal location information at any time. In this case, the Company shall destroy the personal location information and the confirmation of the fact of use and provision of location information to the extent withdrawn without delay.
3. The member may request a temporary suspension of the use and provision of personal location information. In this case, the Company shall not refuse and shall provide technical means to fulfill this request.
4. The member may request the Company to view or notify the following materials, and if there is an error in the materials, the member may request correction. In this case, the Company shall not refuse the request without a justifiable reason.
1) Use of location information about the member - confirmation of the fact of provision
2) Reasons and contents of personal location information of the member provided to a third party in accordance with the provisions of the Act on the Protection and Utilization of Location Information or other laws and regulations
5. Members may request the Company using the contact information in Article 14 of these Terms to exercise their rights.
1. The Company shall designate a person in charge of location information management to manage and protect location information, and to facilitate the handling of complaints caused by customers' personal location information during transactions.
2. The person in charge of location information management shall be the department head of the department providing location-based services, and the specific details shall be in accordance with the Supplementary Regulations of these Terms.
1. If the Company violates the provisions of Articles 15 to 26 of the Act on the Protection and Use of Location Information, etc. and causes damage to the Member, the Member may file a claim for damages against the Company. In this case, the Company shall not be exempted from liability if it fails to prove that it is not intentional or negligent.
2. If the Member causes damage to the Company by violating the provisions of these Terms, the Company may claim damages against the Member. In this case, the Member shall not be exempted from liability if it fails to prove that it is not intentional or negligent.
1. The Company shall not be liable for any damages caused to the Member due to the inability to provide the Service in any of the following cases.
1) If there is a natural disaster or equivalent state of force majeure
2) In case of intentional service interference by a third party that has entered into a partnership agreement with the Company for the provision of the Service
3) In case of damage caused by using location information with errors according to the communication environment of the network operator
4) If there is an obstacle to the use of the service due to the member's fault
5) In case of other reasons without intention or negligence of the Company
2. The Company does not guarantee the reliability, accuracy, etc. of the Service and the information, data, facts posted on the Service, and shall not be liable for any damages caused by the Member.
1. When the Company intends to change the Terms, it shall post the changes through a notice in advance. If a member objects to this, the Company shall confirm that it has notified the member of the changes to the Terms in an appropriate manner. However, if the Company urgently changes the Terms due to amendment of laws or improvement of the system, it shall immediately post it on the Joycollab platform or mobile terminal and notify the e-mail address of the Member registered at the time of registration.
2. Members may withdraw their consent from the date of posting or notification of changes to the Terms and Conditions pursuant to the provisions of Paragraph 1 until the business day before the effective date of the changed Terms and Conditions. However, if the Member's objection does not reach the Company within the period in the preceding paragraph, the Member shall be deemed to have approved it.
1. The Company shall consult with the Member in good faith to resolve disputes related to location information.
2. If the dispute is not resolved in the consultation in the preceding paragraph, the Company and the Member may apply for financial assistance to the Korea Communications Commission under the provisions of Article 28 of the Act on the Protection and Use of Location Information, or apply for mediation to the Personal Information Dispute Mediation Committee under the provisions of Article 43 of the Personal Information Protection Act.
1. The Company's name, address and contact information are as follows.
- Name: Pitch Solution Co., Ltd.
- Address: 219, 73-1, Yulbong-ro 159beon-gil, Cheongwon-gu, Cheongju-si, Chungcheongbuk-do, Republic of Korea (Stormy Office Center)
- Phone: +82-2-839-7600
- Email: support@pitchsolution.co.kr
1. The person in charge of location information management is designated as follows.
[Personal Information Processing Policy and Location Information Management Officer]
- Name: Moon-girl Lee
- Organization: R&D Center
- Position: Senior Researcher
- E-mail : lwj@pitchsolution.co.kr
Terms of Use Version Number: 1.0
Date of announcement: May 31, 2024
Effective date: June 15, 2024