The purpose of these Terms and Conditions is to prescribe the rights, obligations, and responsibilities of Gongreen Co., Ltd. (hereinafter referred to as the "Company") and its members (hereinafter referred to as the "Member") regarding the use of the Joycollab service (hereinafter referred to as the "Service") provided by the Company, and to define other necessary matters.
1. The definitions of the terms used in these Terms and Conditions are as follows:
1) "Company" refers to the business entity providing the Service.
2) "Member" refers to a person or entity that enters into a service use agreement with the Company in accordance with these Terms and is granted the qualification to use the Service.
3) "Service" refers to the cloud-based IT solution services and all related services provided by the Company to Members through the Joycollab platform.
4) "Joycollab Platform" refers to the virtual space and avatar-based IT service platform designed to facilitate smooth communication and information sharing within companies and organizations.
5) "User" refers to a Member who has signed up for the Service or a person who accesses the Service without registration, in accordance with the methods predetermined by the Company. Users are categorized into Owner, Manager, General User, Collaborator, and Guest based on their granted authority.
6) "Owner" refers to the highest level of authority granted to a User. Each workspace or meeting room must have at least one Owner. The Owner has the authority to manage and delete all data within the workspace and bears primary responsibility for managing any violations of the Terms by Users.
7) "ID (Account)" refers to the unique identification information used for the Service, which consists of each individual's unique email address.
8) "Password" refers to a combination of letters, numbers, or special characters selected by the User to verify their identity and protect their information and interests.
9) "Account Information" collectively refers to general information (email, password, name, contact info, organization name, address, gender, date of birth) and generated information (service usage info, payment status, etc.) provided by the User to use the Service.
10) "Virtual Space" refers to an online virtual world prepared by the Company. Parts of this space may be selected or configured directly by the Owner.
11) "Avatar" refers to a visual alter ego created for identification and communication between Users within the Virtual Space.
12) "Post" refers to all information composed of text, documents, pictures, audio, video, or a combination thereof, created or stored by a Member or User.
13) "Guest" refers to a person who uses the Company's Service without registering as a Member. Non-members may use the Service, but access to certain features may be restricted. While non-members are generally not subject to these Terms, they may face sanctions under relevant laws for prohibited acts.
2. Definitions of terms not specified in Paragraph 1 shall be governed by relevant laws and general commercial practices.
1. The Company shall post the contents of these Terms during the sign-up process or on the service homepage (www.jcollab.com) so that Members can easily access them.
2. The Company may amend these Terms within the scope not violating relevant laws of the Republic of Korea, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
3. When amending the Terms, the Company shall announce the effective date and reasons for the amendment on the service's initial screen at least 7 days prior to the effective date. For amendments unfavorable to Members or those significantly affecting their rights, notice shall be provided at least 30 days in advance.
4. If a Member does not explicitly express refusal by the effective date despite being notified that silence will be deemed as consent, the Member shall be considered to have agreed to the amended Terms. If a Member does not agree to the amended Terms, either the Member or the Company may terminate the service agreement.
5. Agreement to these Terms implies that the Member agrees to visit the Service regularly to check for updates. The Company is not liable for damages caused by the Member's failure to stay informed about amended Terms.
1. The Company may establish separate terms and operation policies (hereinafter referred to as "Individual Terms"). In case of conflict, the Individual Terms shall prevail.
2. Matters not specified in these Terms shall be governed by Individual Terms and relevant laws, including the Framework Act on Telecommunications, Telecommunications Business Act, and Act on the Consumer Protection in Electronic Commerce, etc.
3. Any contents announced by the Company through the notice board on the homepage—due to changes in operating policies, enactment/revision of laws, or guidelines from public institutions—shall also constitute part of the service agreement.
1. The service use agreement is concluded when a person who wishes to become a Member (hereinafter referred to as the "Applicant") applies for the Service in accordance with the application method provided by the Company, and the Company accepts such application.
2. The Applicant must provide all information required by the Company (email address, name, phone number, organization name, etc.) at the time of application.
3. The Company may request an authentication process to verify the Applicant's identity. In this case, the Applicant must complete the necessary procedures, such as performing the specified authentication.
1. The Company may refuse to accept an application that falls under any of the following cases:
1) Applying under a false name or using another person's name without their consent.
2) Failing to provide the information requested by the Company or providing false information.
3) Being registered as a credit delinquent under the Use and Protection of Credit Information Act.
4) Concerns regarding violation of laws, public order, or good morals.
5) Applying to use the Service for illicit purposes.
6) Applying to use the Service for profit-seeking purposes without the prior consent of the Company.
7) Cases where acceptance is impossible due to reasons attributable to the Applicant or when the application violates other prescribed requirements.
8) Having unpaid fees for services currently operated or supplied by the Company.
9) Having a history of delinquency in service fees or inappropriate usage in the past.
10) Failing to meet the qualifications for service use under these Terms.
11) Applications made by persons under the age of 14.
12) Applying for purely social purposes or personal use that contradicts the intended purpose of the Service (i.e., not for use within a company or organization).
13) Other cases where acceptance is deemed significantly inappropriate for reasons equivalent to the above.
2. The Company may defer the acceptance of an application in any of the following cases:
1) Failure of facilities due to natural disasters.
2) When it is determined that providing the Service would make it difficult to maintain the overall quality of the Company's services.
3) Lack of facility capacity or technical difficulties in providing the Service.
4) Potential or existing threats to the Company's operations or business.
5) Failure to pre-register an outgoing phone number that can prove the Member's identity.
6) Other cases where acceptance is difficult for reasons equivalent to the above.
3. If a Member fails to submit required documents requested by the Company by the 15th day of the month following the application month, the Company may suspend the use of all paid services currently used by the Member.
4. In principle, if the Company refuses or defers acceptance of an application, it shall notify the Applicant of such decision.
1. When providing information to the Company under these Terms, Members must provide truthful and lawful information. Members shall not be protected against disadvantages arising from the provision of false or illegal information.
2. Members may view and modify their information at any time through the management screen provided within the Service.
3. Users may modify their information through the personal information management screen within the Service. However, information that the Company or the Member (Owner) does not allow to be modified cannot be changed.
4. If there are changes to the information provided at the time of application, the Member must immediately update the information online or notify the Company of the changes through the specified form and method.
5. The Company is not responsible for any disadvantages caused by the Member's failure to notify the Company of changes.
1. The Company endeavors to protect the Member's personal information as prescribed by relevant laws. The protection and use of personal information are governed by relevant laws and the Company's Privacy Policy.
2. Members (Managers), as parties responsible for managing Users' personal information under relevant laws, must comply with all applicable laws regarding Users' personal information.
3. The Company's Privacy Policy does not apply to services provided by third parties that are simply linked from the Company's homepage or service-specific websites, excluding individual services provided as part of the Service.
4. The Company shall not be held liable for any information, including the Member's ID and password, exposed due to reasons attributable to the Member.
5. The Company may take necessary measures, such as temporary measures, suspension of use, or deletion of account information, to protect Member information and ensure operational efficiency if there is a reasonable concern of account information theft or if a Member has not logged in for more than one year consecutively.
1. The Company shall provide the Service to the Member from the moment the Company accepts the Member's application. However, for certain services, the Service may be provided starting from a designated time.
2. The Service consists of individual services depending on the type of product, and the Member may select and use individual services with the Company's consent.
3. The Company may divide the Service into specific ranges and designate available hours for each range separately. In such cases, the Company shall announce the details in advance.
4. The Company may differentiate service usage by categorizing Members into grades according to Company policy, subdividing usage time, frequency of use, storage space, and available service menus.
5. In any of the following cases, the Service may not be provided, and the Company shall have no obligation to provide the Service:
1) Maintenance, inspection, replacement, or failure of information and communication facilities such as computers, or disconnection of telecommunications.
2) Unavoidable circumstances such as construction for the maintenance of facilities required for the Service.
3) Necessary instances for service upgrades and routine maintenance.
4) Disruptions to normal service use due to power outages, facility failures, or surges in usage volume.
5) Significant management needs of the Company, such as division, merger, transfer of business, abolition of business, or deterioration of profits of the relevant service.
6) Force majeure events such as natural disasters or national emergencies.
7) Other reasons equivalent to the above subparagraphs.
6. In the case of Paragraph 5, the Company shall notify the Member of the fact in advance through the method prescribed in Article 23. However, if there are unavoidable circumstances that prevent prior notice, such as hacking or accidents not caused by the Company's intent or negligence, the Company may provide notice after the fact.
7. The Company may use information stored during the provision of the Service (non-personal information including advertising IDs, app lists, etc.) for purposes such as service provision and marketing.
1. The Company may change all or part of the Service or terminate the Service according to operational, management, or technical needs. If there is a change in the content or method of using the Service, the reason for the change, details, and the effective date shall be announced on the service's initial screen 7 days prior to the change; in the case of service termination, the announcement shall be made 30 days in advance. However, if there are unavoidable circumstances that prevent prior notice, it may be announced without delay after the fact.
2. Unless otherwise specifically prescribed in these Terms and Conditions or relevant laws, the Company shall not be held liable for any damages incurred by the Member due to changes in the Service or modification of its content.
1. The Company may provide services that Members can use without separate cost (hereinafter referred to as "Free Services") and services used by paying a pre-determined fee (hereinafter referred to as "Paid Services"), and Members may select and use these services.
2. The payment methods and procedures for the use of Paid Services shall be carried out through the methods pre-determined by the Company.
3. After applying for the Paid Service selected by the Member, the Member must comply with the following:
1) Members who have applied for Paid Services must faithfully pay the service fees.
2) Members who have applied for Paid Services must pay the service fees according to the methods and procedures provided by the Company.
1. The Company may provide Members with transaction-related information deemed necessary during service use, and response information to Member inquiries, through announcements, email, SMS, etc.
2. The Company may provide advertisements to Members through lawful procedures in accordance with relevant laws.
1. If a Member's post contains content that violates relevant laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and the Copyright Act, the rights holder may request the suspension or deletion of the post in accordance with procedures prescribed by law, and the Company shall take action accordingly.
2. Even without a request from the rights holder as per the preceding paragraph, the Company may take temporary measures, etc., against a post if there are grounds to recognize an infringement of rights or if the post violates Company policies or relevant laws.
3. The copyright of a post published by a Member within the Company's Service shall belong to the author of that post.
1. Details regarding Paid Service fees and other related matters shall be governed by a separate operation policy, which the Company shall post on the service website.
2. When applying for a Paid Service, a Member may choose between a monthly billing plan and an annual billing plan, and must take note of the following:
1) A Member, or a User with authorized permissions designated by the Member, may switch from a monthly plan to an annual plan, or vice-versa. However, changes are not permitted during the middle of an active contract period.
2) Members may directly configure settings for contract termination, automatic renewal, change of contract terms, or plan conversion after the end of the contracted period. If the Member does not change these settings, the contract will be processed for automatic renewal.
3) If a Member is currently using a Paid Service, conversion to a Free Service may be restricted.
1. Paid Service fees shall be calculated from the time the Company begins providing the Paid Service to the Member.
2. A Member may change or terminate all or part of the Service mid-term, provided that they comply with the following:
1) Any discounts received during the commitment period will be billed as a penalty in a lump sum in the month following the month of termination.
2) No penalty shall be charged for upgrading or expanding the contract period or product. In such cases, the new discount rate is not applied retroactively but will apply to the remaining commitment period starting from the month of application.
3) Downsizing or reducing the service commitment period or product shall, in principle, apply from the next billing cycle. However, refunds for price differences due to a reduction in the number of users shall follow the Company's refund policy.
3. Members may use the Service within the contracted number of users. Even if the actual number of users is less than the contracted amount, the Company will charge fees based on the contracted number and will not provide refunds for the unused portion.
4. Even if service fees change during the contract period, such changes will not apply retroactively to the Member's current service unless there are special circumstances.
5. Even during a period when service use is suspended due to non-payment of billed fees, data will be stored and service fees will continue to accrue.
6. All Paid Service fees are exclusive of Value Added Tax (VAT).
7. The Company shall provide at least 30 days' notice for any changes in fees. For existing commitment customers, the current rate will, in principle, apply until the end of the current commitment period.
1. The Company shall bill the Member for Paid Service fees before the payment due date specified in the service plan selected by the Member.
2. If a Member uses multiple services, the Company may consolidate multiple fees (including multiple unpaid amounts) into a single invoice.
3. Members may pay service fees using the payment methods designated by the Company.
4. For Paid Services, the principle is automatic payment, where the Paid Service is automatically purchased at regular intervals using the payment information (e.g., credit card) entered by the Member.
5. If the period of non-payment exceeds 7 days from the payment due date designated by the Company, the Member shall pay a late fee equal to 2% of the unpaid amount per month to the Company.
6. If the period of non-payment exceeds 14 days from the designated payment due date, the Company may suspend the Member's use of the Paid Service without prior notice. If non-payment exceeds 30 days, the Company may terminate the Service in accordance with the procedures and methods pre-announced in the Terms and on the website. The Company shall not be held liable for any damages incurred by the Member as a result.
7. For Members who are more than 3 months overdue, the Company may entrust debt collection to a collection agency to recover the outstanding fees.
Service fees are automatically charged on the payment date designated by the Company via the payment method entered by the Member. If payment is not processed due to reasons such as exceeding the credit limit, the Company will bill the unpaid amount combined with the late fee.
1. The Member must verify the accuracy of the information entered for Paid Service payments and shall bear all responsibility and disadvantages arising from such information.
2. If a Member has an objection to the billed amount, they may file an appeal in writing.
3. The Company shall notify the Member of the results within 15 days of receiving the appeal. If it cannot be processed within this period due to unavoidable reasons, the Company shall re-estimate the processing period and notify the Member.
1. If a Member pays more than the billed amount, the Company shall return the overpayment. However, if the Member agrees or fails to respond to the Company's notice regarding the refund, the Company may deduct the amount from the following month's fees.
2. If a Member who is entitled to a refund for overpayment has any outstanding unpaid fees, the Company may prioritize deducting the unpaid fees from the overpayment before returning the balance.
1. The Company shall not engage in acts prohibited by relevant laws and these Terms or acts contrary to public order and morals, and shall do its best to provide the Service continuously and stably.
2. The Company shall maintain a security system to protect personal information so that Members can use the Service safely, and shall disclose and comply with its Privacy Policy.
3. The Company shall process opinions or complaints raised by Members regarding the use of the Service if they are deemed justified. The process and results of such opinions or complaints will be communicated to the Member through the Service or via email.
4. The Company shall display the following items on the service website in an easy-to-understand manner for Members:
1) Name or title of the Paid Service
2) Content, usage method, fees, payment methods, and other terms of use for the Paid Service
3) Available devices and minimum technical specifications required for use
5. The Company shall comply with laws related to the operation and maintenance of the Service, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Protection of Communications Secrets Act, and the Telecommunications Business Act.
1. Members are obligated to pay the service fees set by the Company on the designated date.
2. Members shall not engage in the following acts:
1) Registering false information when applying for or changing service details.
2) Stealing another person's information.
3) Impersonating employees, operators, or other related parties of the Company.
4) Arbitrarily changing information posted by the Company.
5) Transmitting or posting information (such as computer programs) prohibited by the Company.
6) Infringing on the intellectual property rights, including copyrights, of the Company or a third party.
7) Defaming the Company or a third party or interfering with their business.
8) Arbitrarily deleting, slandering, or otherwise interfering with banner advertisements provided by the Company.
9) Disclosing or posting obscene or violent messages, writings, images, sounds, or other information contrary to public order and morals.
10) Transmitting or mediating large amounts of information or advertising information that may hinder the stable operation of the Service.
11) Distributing computer virus programs that may cause malfunctions in computing or information equipment.
12) Any other acts prohibited by relevant laws or not permitted by good customs and social norms.
13) Continuously interfering with other Users' work using an avatar, or violating digital etiquette, such as taking screenshots without consent, or engaging in sexual harassment or threats within the Virtual Space.
3. Members are obligated to comply with relevant laws, the provisions of these Terms, usage guides, precautions announced within the Service, and matters notified by the Company.
4. Members are responsible for managing and supervising the service usage behavior of all Users to whom they have granted usage authority and bear all responsibility for such Users' illegal acts or violations of these Terms.
5. Members must provide a contactable email address upon registration so the Company can notify them of necessary matters and must immediately notify the Company if their information changes. The Company is not liable for disadvantages caused by the Member's failure to update their information.
6. Members must regularly check the provisions of these Terms, announcements on the initial service screen, and various policies or regulations, such as Individual Terms, set by the Company.
7. Members have the obligation to back up and store their own data handled through the Service, and damages arising from the neglect of data management obligations shall be borne by the Member.
1. Members must strictly manage their ID and Password to ensure they are not exposed to or used by third parties.
2. The Member shall be responsible for any damages in service use or consequences arising from unauthorized use by a third party due to the Member's violation of the preceding paragraph, and the Company shall not be held liable.
3. The Company may restrict the use of an ID if there is a concern about personal information leakage, if it is anti-social or contrary to good morals, or if it may be mistaken for the Company or its operator.
4. If a Member realizes their ID or Password has been stolen or is being used by a third party, they must immediately notify the Company and follow its instructions.
5. In the case of the preceding paragraph, the Company is not liable for disadvantages caused by the Member's failure to notify the Company or follow its instructions.
1. Unless otherwise specified in these Terms, notifications from the Company to a Member may be sent to the email address or electronic memo designated by the Member.
2. If notification to all Members is required, the Company may substitute the notice in the preceding paragraph by posting it on the service notice board for at least 10 days.
3. The Member (Owner) is responsible for notifying Users of the matters notified by the Company to the Member.
In principle, the Company performs the processing and management of collected personal information itself; however, if necessary, it may entrust part or all of the work to a third party selected by the Company. The Company's Privacy Policy applies to the entrustment of a Member's personal information.
1. Members may not assign, gift, or provide as collateral their right to use the Service or any other status under the service agreement to another person.
2. If a third party (hereinafter referred to as the "Assignee") succeeds to the legal status of a Member under the service agreement due to inheritance, merger, or division, the Member and the Assignee must immediately notify the Company with documents proving the succession in the method and procedure designated by the Company.
3. Upon the change of Member information due to the succession of legal status, the Assignee must fully understand the management, responsibilities, and contract terms for the remaining contract period before succeeding. In the event of a problem related to this, the Member and the Assignee shall be jointly and severally liable.
1. A Member may terminate the service agreement at any time through the Service interface or the Customer Center. However, if there are outstanding fees as of the requested termination date, the termination process will only be completed once the payment is finalized.
2. Upon termination of the service agreement, the Member must directly back up all resources used during the service period before the termination takes effect.
3. In principle, the Company shall delete the Member's data immediately upon termination. However, the Company may temporarily store data for 14 days (grace period) after termination to prepare for accidental termination or data recovery requests. Data cannot be recovered after this period expires.
4. If a Member falls under any of the following cases, the Company may convert the account to a dormant status or delete the account:
1) Dormant Account: No login records for the past year, but a purchase history exists.
2) Account Deletion: No login records for the past year and no purchase history exists.
1. The Company may suspend a Member's use of the Service without prior notice if the Member's usage falls under any of the following:
1) Unpaid fees for Paid Services exceed 14 days from the payment due date designated by the Company.
2) Concern regarding service disruption due to excessive traffic generated by the Member.
3) Violation of the Member's obligations prescribed in Article 21 of these Terms.
4) Interference with the Company's normal service operations.
5) Violation of relevant laws, such as identity or payment theft, provision of illegal programs, interference with operations in violation of the Copyright Act, illegal communication or hacking, distribution of malicious programs, or exceeding access authority in violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
6) Other cases where suspension is necessary for reasons equivalent to the above.
2. If the Company suspends service under Paragraph 1, the Member may not claim damages from the Company for such suspension.
3. When suspending service under Paragraph 1, the Company shall notify the Member of the reason, the suspension period, and the method for filing an appeal via email, in writing, or other equivalent methods.
4. The Company shall lift the suspension without delay when it is determined that the reason for the suspension has been resolved.
5. If the reason for suspension is not improved after the suspension, the Company may terminate part or all of the service agreement. In this case, the Company shall notify the Member via email, in writing, or other equivalent methods.
6. The Company may bill the Member for fees incurred during the service suspension period under this Article.
7. If the Company takes measures to terminate the agreement under Paragraph 5, it may reclaim the services allocated to the Member (including deletion of posts, information, and data). This reclamation occurs without separate notice upon termination, and the Member may not claim damages for losses, such as data deletion. Members must take proactive measures (e.g., data backup) before reclamation upon receiving the termination notice.
1. The Company may restrict usage until an investigation into the following issues is completed:
1) A legitimate report is received that an ID, password, or payment method has been hacked or stolen.
2) A legitimate report is received that a KEY provided by the Company has been hacked or stolen.
3) Reasonable suspicion that the User is an illegal actor, such as a user of unauthorized programs.
4) Other cases where restrictions are necessary for reasons equivalent to the above.
5) Failure to fulfill obligations based on Article 22-3 (Technical Measures by Value-Added Telecommunications Business Operators of a Special Type) and Article 84-2 (Prevention of False Display of Phone Numbers and Protection of Users) of the Telecommunications Business Act.
2. During the investigation period under the preceding paragraph, the Company shall not charge the Member separate fees.
3. In the case of Paragraph 1, after the investigation is completed, the Company shall extend the Member's service period by the duration of the suspension, except where the Member is found to be an illegal actor.
1. If a Member wishes to appeal the Company's suspension or restriction, they must submit an appeal form stating the reasons for the objection via email, in writing, or other equivalent methods.
2. Upon receiving the appeal, the Company shall respond to the Member's reasons within a reasonable period. However, if the process requires a long time, the Company shall announce or notify the Member of the reason and the expected schedule.
3. The Company shall take corresponding measures based on the content of the response.
1. The Company may terminate the service agreement at its discretion without separate consultation if the Member's usage falls under any of the following:
1) Failure to take appropriate action regarding unpaid fees within the period prescribed in these Terms.
2) Information provided in the service application is found to be false.
3) Intentional interference with service operations causing damage to the Company.
4) Violation of Member obligations set forth in Article 21.
5) Failure to take appropriate action regarding a request for correction under Article 27.
6) When a government agency requests the suspension of service through legal procedures because the purpose or method of use violates domestic or international laws.
7) Causing damage or attempting to cause damage to the Company's services or other customers' systems through unnecessary actions using the system operated via the Service.
8) Causing damage to the operation of other customers' systems sharing the network due to large-scale network attacks targeting the system operated via the Service.
9) Grounds for refusal of service application under Article 6, Paragraph 1 occur.
10) Using the Service in a third country outside the contract territory, where providing the Service is deemed difficult by the Company due to violations of that country's laws or concerns over damages to the Company.
2. In the cases of Subparagraphs 1, 2, and 5 of Paragraph 1, the Company may request correction within a reasonable period, and if the Member fails to comply, the Company may terminate the agreement.
3. In the cases of Subparagraphs 3, 4, 6, 7, 8, 9, and 10 of Paragraph 1, the Company may terminate the agreement immediately without separate notice.
4. When terminating the agreement, the Company shall notify the Member in advance of the reason and termination date via email or in writing. However, if prior notice is not possible due to unavoidable circumstances, it may be notified after the fact.
5. The Member must pay all fees used up to the termination date. Upon termination under this Article, the Member must directly back up all resources; all allocated resources will be reclaimed, and all data stored on the system will be deleted.
1. The Company may discontinue service provision in any of the following cases:
1) Unavoidable circumstances for facility maintenance, etc.
2) Concerns over disruptions to normal service due to national emergencies, facility failures, or surges in usage.
3) Service provision becomes practically impossible due to force majeure, such as natural disasters.
4) A common telecommunications business operator (as defined in the Telecommunications Business Act) suspends telecommunications services.
2. In the case of Subparagraph 1 of Paragraph 1, the Company shall notify Members at least one day in advance via the registered notification method or by posting on the service login screen or website.
3. In the cases of Subparagraphs 2, 3, and 4 of Paragraph 1, the Company may temporarily discontinue the Service without prior notice.
1. If a Member suffers damages because they are unable to use the Paid Service smoothly due to reasons attributable to the Company, the Company shall compensate the Member in accordance with the Service Level Agreement (SLA) disclosed for each service.
2. For services where a separate SLA has not been concluded, the compensation amount shall be determined by applying the following [Monthly Availability-Based Compensation Table]:
| Monthly Uptime % | Compensation Amount (Credits, etc.) |
|---|---|
| 99.0% or more ~ Less than 99.9% | 10% of the average monthly usage fee |
| 95.0% or more ~ Less than 99.0% | 25% of the average monthly usage fee |
| Less than 95.0% | 50% of the average monthly usage fee |
In the event that a Member causes damage to the Company by violating these Terms and the disclosed contents, the Member must compensate the Company for all losses and damages incurred. Any reasons attributable to a User designated by the Member shall be deemed reasons attributable to the Member.
1. The Company shall be exempt from liability to the Member and shall not compensate for damages if any of the following reasons occur:
1) Force majeure events such as war, civil war, fire, natural disasters, national emergencies, technical defects that cannot be solved with current technology, or other equivalent events.
2) Suspension of service, usage failure, or termination of the contract due to reasons attributable to the Member.
3) When a common telecommunications business operator suspends or fails to normally provide telecommunications services.
4) When the Service is suspended or a failure occurs due to unavoidable reasons such as maintenance, replacement, regular inspection, or construction of facilities previously announced by the Company.
5) Issues arising from the Member's computer environment or the network environment without intentional misconduct or gross negligence by the Company.
6) Issues regarding the reliability, accuracy, etc., of information, materials, and facts posted or transmitted within the Service or on the website by the Member or a third party, where there is no intentional misconduct or gross negligence by the Company.
7) Disputes and resulting damages occurring between Members or between a Member and a third party through the Service.
8) Service failure caused by defects in terminal devices, etc., purchased directly by the Member.
9) Service suspension to prevent the spread of an accident occurring in the Member's information system.
10) When the service failure is caused by a service provided by another business operator.
11) When using the Free Service provided by the Company.
12) Disadvantages arising from the failure to receive service-related guidance due to the Member's failure to update contract information, such as emergency contact information.
13) Service failures or damage to the Member's information or materials due to other reasons not caused by the Company's intent or negligence.
2. The Company shall not be liable for any indirect, consequential, special, or incidental damages or losses arising from loss of profits or revenue incurred by the Member in connection with the Service.
3. The Member uses the Service entirely at their own risk. The Service is provided "as is" and "as available," and all Member posts, information, and materials are managed at the Member's discretion and risk.
4. The Company is not responsible for usage failures, suspension, or contract termination caused by reasons attributable to the Member.
5. The Company is not responsible for the loss of expected profits through the use of the Service or for damages resulting from materials obtained through the Service.
6. The responsibility for managing and preserving Member posts, information, and materials rests entirely with the Member, and the Company is under no obligation to back up or restore them. To this end, Members must independently back up their posts, information, and data in separate storage according to their needs.
7. The Company has no obligation to intervene in disputes arising between Members or between a Member and a third party through the Service and is not liable for damages resulting therefrom.
8. If the Company receives various objections, including claims for damages or lawsuits, from a third party other than the relevant Member due to illegal acts or violations of these Terms committed by the Member while using the Service, the Member must indemnify the Company at their own responsibility and expense. If the Company is not indemnified, the Member must compensate the Company for all resulting damages.
9. The Company bears no responsibility for transactions between third parties and Members conducted on other websites linked to the Company's website.
1. Through these Terms, the Company grants the Member only the right to use the Service. The ownership and intellectual property rights for the Service created and provided by the Company belong to the Company. However, ownership and intellectual property rights for services provided through partnerships with affiliates belong to the respective affiliates.
2. Members shall not reproduce, transmit, publish, distribute, broadcast, or use the Service provided by the Company for commercial purposes by any other means, or allow a third party to use it, without the prior consent of the Company.
3. Rights and responsibilities regarding posts and materials published by a Member on the Service belong to the Member who posted them. The Company holds the right to display such posts and materials within the Service and will not use them for commercial purposes without the Member's consent.
4. The Company has the authority to modify or delete posts that contain content violating the Member's obligations specified in Article 21.
1. As a condition for purchasing or using the Service, the Member agrees to comply with all applicable data protection, import, re-import, sanctions, anti-boycott, and export control laws and country-specific export control systems, including EU Dual-Use Export Controls, US Export Administration Regulations, International Traffic in Arms Regulations, and international and country-specific economic sanctions programs. For the avoidance of doubt, the Member (and the End User, if applicable) is solely responsible for compliance related to the manner in which they choose to use the Service, including the transmission and processing of Member information and the use of Member information for the Company's End Users as mentioned above. Since all Member information uploaded by the Member or End User may be hosted on the Company's servers located worldwide, the Member may not upload information listed on relevant trade restriction lists and is responsible for preventing End Users from uploading prohibited information. The Member confirms and warrants that they are not listed on the sanctions lists of the United Nations (UN) Security Council, the US National Security Council, the US Government (e.g., the EU's list of Specially Designated Nationals and other applicable international sanctions member lists), and other relevant agencies.
2. If a Member provides services to their customers using the Service in a third country outside the contract territory, they must notify the Company in advance.
3. The Member shall indemnify the Company for any legal liability arising from a violation of this Article or failure to comply with regulations in the contract territory or a third country outside the contract territory.
Terms of Service Version Number: 1.3
Announcement Date of Changes: January 23, 2026
Effective Date of Terms: January 30, 2026
The Company posts these Terms online before membership registration to request the Member's consent. The Member acknowledges that by agreeing to these Terms, they apply mutually from the moment registration is completed.